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LegalPrivacy Policy
iCan Dream Center respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and the choices you have — including how we handle mobile and text-message information.
Effective date: June 12, 2026
Contents
Who We Are
iCan Dream Center ("iCan Dream Center," "we," "us," or "our") is a non-profit organization that connects youth to holistic, innovative special education services across southern Cook and Will counties in Illinois. This Privacy Policy applies to information collected through our websites, including icandreamcenter.com and go.icandreamcenter.com, and through the forms, chat widget, and communication tools we make available there (collectively, the "Services").
By using our Services or providing your information to us, you agree to the practices described in this policy. If you do not agree, please do not use the Services.
Information We Collect
We collect information that helps us serve scholars, families, partners, and donors. This may include:
Contact information
Your name, email address, mailing address, and mobile phone number when you submit a form, request information, register for a program or event, or opt in to communications.
Communication content
Messages you send us through our chat widget, contact forms, email, or text, and our responses to you.
Program and inquiry details
Information you choose to share about a scholar, family, referral, partnership, or donation so we can respond appropriately.
Technical and usage information
Device type, browser, IP address, and how you interact with our site, collected through cookies and similar technologies (see Cookies & Tracking).
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries, referrals, and requests for information;
- Provide, coordinate, and improve our programs and Services;
- Send appointment reminders, program updates, and service-related messages you have requested;
- Send marketing or informational messages where you have given consent;
- Process and acknowledge donations and event registrations;
- Maintain the security and proper functioning of our Services; and
- Comply with legal, regulatory, and reporting obligations.
SMS / Text Messaging Program
If you opt in to receive text messages from iCan Dream Center — for example, through the chat widget on our website — you consent to receive SMS messages related to your inquiry, program participation, appointment reminders, and, where applicable, informational or promotional updates.
Consent is not a condition of any service. You are never required to agree to receive text messages in order to receive support, enroll, or submit a form.
Message frequency varies. Message and data rates may apply.
Reply STOP at any time to opt out of text messages. Reply HELP for assistance. Carriers are not liable for delayed or undelivered messages.
When you opt out by replying STOP, we will stop sending SMS messages to that number except for a single confirmation that you have been unsubscribed. You may opt back in at any time by contacting us or opting in again through our website.
Mobile Information & Non-Sharing
We treat your mobile phone number and SMS consent information with particular care. The following describes how that information is — and is not — shared:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted.
All other categories of information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
In short: the phone number you provide and your consent to receive text messages are never sold, rented, or shared with third parties or affiliates for their own marketing. We use that information only to communicate with you as described in this policy, and we share it only with the service providers who help us operate our text messaging program on our behalf.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security. If you have reason to believe your interaction with us is no longer secure, please contact us right away.
Children's Privacy
iCan Dream Center serves youth, but our website and online forms are intended for use by parents, guardians, educators, partners, and other adults. We do not knowingly collect personal information directly from children under the age of 13 through our website without the consent of a parent or guardian. Information about a scholar is provided to us by a parent, guardian, referring district, or authorized adult. If you believe a child has provided us personal information without appropriate consent, please contact us and we will take steps to remove it.
Your Rights & Choices
- Access and correction: You may ask us to review or update the personal information we hold about you.
- Opt out of texts: Reply STOP to any message, or contact us to be removed from SMS communications.
- Opt out of email: Use the unsubscribe link in our emails or contact us.
- Deletion: You may request that we delete personal information, subject to legal and recordkeeping obligations.
To exercise any of these choices, reach us using the contact details below.
Third-Party Links
Our Services may link to websites or resources operated by others. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies before sharing information with them.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective date" at the top of this page and post the updated version here. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us:
iCan Dream Center
18501 Maple Creek Dr, Suite 200
Tinley Park, IL 60477
Phone: (708) 798-4200
Web: icandreamcenter.com